Dynamic dashboards
Your own customer satisfaction and retail audit dashboard
In the digital age, great businesses are founded on great insight — the data-driven kind. Without access to valuable business data, regardless of your niche and sector, you’ll merely be shooting in the dark when making key commercial decisions.
Data is only valuable if you know how to handle it effectively.
With so many digital insights available in our hyper-connected age of information, a professional report tool is the most effective means of collecting, curating, organizing, and analyzing your most valuable business data.
Dynamic (or real time) reports offer 24/7 access to the most up to date information while enabling the user to interact with data through functionalities such as interactive features and other capabilities in order to conduct basic and advanced analysis of data.
Services used
The story
The challenge
Huge amount of data going to be collected from tens of thousand of consumers reporting about their shopping experiences around them. How to be able to find actions to improve their experiences fast? How to do a point of sales leader-board, praising teams with best customer satisfaction feedback?
The idea
Design a dynamic dashboard and a downloadable real time infographic that shows both statistical information (number of respondents, stores visited, services rated and so on) and data interpretation in real time.
The results
Created dashboard shows already interpreted data with experienced analytical conclusions and recommendations that help managers focus on solving the weak points so the average scoring improves dramatically and shopper experiences are better and better.